You can still place your order as a ‘Guest’. All order-related communications will be sent to the email address provided during checkout.
We strongly recommend to create an account for faster transactions and tracking of your order history.
You will receive an email as confirmation of your order. You may use your Order reference number to track your orders.
You can cancel your order provided it has not been shipped out. Please contact [email protected] to request for order cancellation.
No, for security purposes please make sure to use your own credit card upon placing an order.
We only deliver the order after full payment. Cash on delivery option is not available.
You authorized representative can receive the item on your behalf. He must present an authorization letter and a copy of your valid ID.
Metro Manila: No deliveries/pickups on Sundays and Public Holidays.
Provincial: Subject to third-party logistics delivery schedule.
|NCR||1 - 2 days|
|Luzon||4 - 7 days|
|Visayas||4 - 7 days|
|Mindanao||4 - 7 days|
|Destination||Below 3kg||SMALL BOX|
Up to 5kg
36cm x 27cm x 18cm
Up to 10kg
41cm x 33cm x 22cm
Up to 25kg
53cm x 45cm x 35cm
Items may be returned for a similar or a higher value item if proven delivered faulty or damaged before delivery. Once items are signed and received at delivery, they are considered in good condition and cannot be returned.
Need more help? Contact us at [email protected].